Strategy | Annual Meeting Minneapolis Grand
May 15, 2024 03:30 PM - 05:00 PM(America/Chicago)
20240515T1530 20240515T1700 America/Chicago Beyond Boundaries: AI-Driven Quality, Knowledge Partnerships, Excellence and Service Redefined In the constantly advancing field of data management and quality assurance, the upcoming plenary session will present the latest progress in Data Excellence 2.0. It will emphasize key improvements in content quality, information exchange with providers, and process optimization. Attendees will learn about innovative AI-driven approaches that enhance content quality, ensuring information is precise, relevant, and trustworthy. The session will also examine the role of knowledge partnerships and collaboration with content providers in achieving content consistency and transparency. Additionally, the session will discuss enhancements in Customer Service, showcasing our dedication to surpassing conventional standards in service delivery and customer satisfaction. Minneapolis Grand Ex Libris Knowledge Days and ELUNA Events 2024 eluna-conf-planning@exlibrisusers.org
450 attendees saved this session
In the constantly advancing field of data management and quality assurance, the upcoming plenary session will present the latest progress in Data Excellence 2.0. It will emphasize key improvements in content quality, information exchange with providers, and process optimization. Attendees will learn about innovative AI-driven approaches that enhance content quality, ensuring information is precise, relevant, and trustworthy. The session will also examine the role of knowledge partnerships and collaboration with content providers in achieving content consistency and transparency. Additionally, the session will discuss enhancements in Customer Service, showcasing our dedication to surpassing conventional standards in service delivery and customer satisfaction.
None/General
Vice President Customer Experience
,
Clarivate Academia & Government (A&G)
Vice President, Service Implementation
,
Ex Libris, Part of Clarivate
VP Content Operations
,
Ex Libris, Part of Clarivate
No moderator for this session!
Associate Director for Collection Management
,
University of Nebraska - Lincoln
 Christopher Gross
E-Resources Specialist
,
George Washington University
 Wendy Crist
Metadata & Discovery Systems Librarian
,
Arkansas State University
 Jennifer Koerber
Consultant/Trainer
,
https://www.jenniferkoerber.com/
Director, Systems & Discovery, Discovery & Systems Librarian
,
University of Calgary
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Beyond Boundaries: AI-Driven Quality, Knowledge...
ELUNA_1715715307068_Customer_Experience.pdf View Download Presentation Submitted by Osnat Vilenchik 120
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