Content | Annual Meeting Symphony III
May 15, 2024 11:45 AM - 12:30 PM(America/Chicago)
20240515T1145 20240515T1230 America/Chicago When Good E-Resources Go Wrong in Alma-Primo: Understanding the Parser and Getting the Most Out of Ex Libris Support Once you determine an electronic resource problem lies with one (or more) of your Ex Libris products or metadata, you are ready to submit a Ex Libris case. Come to this presentation to find out what information helps the Ex Libris Support teams work through your ERM case to resolve your issue quickly. We will discuss parsers, parser parameters, and other link problems you might see that can help you determine which Ex Libris team to involve. Symphony III Ex Libris Knowledge Days and ELUNA Events 2024 eluna-conf-planning@exlibrisusers.org
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Once you determine an electronic resource problem lies with one (or more) of your Ex Libris products or metadata, you are ready to submit a Ex Libris case. Come to this presentation to find out what information helps the Ex Libris Support teams work through your ERM case to resolve your issue quickly. We will discuss parsers, parser parameters, and other link problems you might see that can help you determine which Ex Libris team to involve.
CDI, Primo, SFX
Learn key elements/information to include with Salesforce cases
Learn about how parsers and parser parameters work to construct links
Learn about other ERM linking problems
Electronic Access Lead Librarian
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PALS: A Program of Minnesota State
Production Systems Librarian
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Harvard University
 Jessica Hartwigsen
Electronic Resources Manager
,
California State University, Office of The Chancellor
 Julie Gaida
Electronic Resources Librarian
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University of Iowa
Associate Director, Discovery and Delivery
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OhioLINK
 Dawn Smith
Associate Director for Technical Services
,
Yale University
 Bryan Carson
Systems Librarian
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Middlebury College
Electronic Resource Management
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California State University, Bakersfield
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When Good E-Resources Go Wrong in Alma-Primo: U...
ELUNA_1715690296ELUNAMay2024--WhenGoodE-ResourcesGoBad.pptx View Download Presentation Submitted by Emily Kelly 96
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