The Manage Patron Services page is being completely redesigned in order to leverage new layout capabilities to support a more streamlined workflow at the circulation desk. The changes will be developed as part of the 2024 roadmap plans for Fulfillment. The redesign has been done with a number of concepts in mind: Right pane with expanded information, allowing to easily access additional loan information, labels highlighting important information about the listed loans, such as loans being overdue, lost or highlighting fees associated with a loan; quicker and easier access to user information for view and update, separation of system notes and user notes, allowing better highlighting of patron related information, and easy to use interface for viewing list of fees and for fully or partially paying/waiving fees. In this session we will walk through the main features of the new design.